Refund policy

Return Policy

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To start a return, you can contact us at blackgemjewelry@gmail.com. We will send you instructions on how and where to send your package. 

Refunds

• Once we receive and inspect your return, you’ll be automatically refunded on your original payment method. 

Exceptions / non-returnable items

• Custom or personalized orders are not returnable